Firstsource Solutions Acquires PatientMatters


Mumbai: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company on Wednesday announced that the firm has acquired PatientMatters, a healthcare Revenue Cycle Management (RCM) solutions provider.

PatientMatters unifies disparate registration, bill estimation, and financial services with intelligent workflows and eligibility services, improving revenue realization for Hospitals. The acquisition complements Firstsource’s Provider Business on two dimensions: strengthening presence in large markets like Texas and New York and adding new capabilities of pre-authorization and patient bill estimation at the front-end of the RCM cycle.

Powered by its Digital First, Digital Now strategy, Firstsource helps the nation’s leading Healthcare Providers and Health Plans reimagine their operations with digitally enabled business process solutions. The acquisition integrates PatientMatters’ InteliPass with Firstsource’s proprietary patient engagement solutions MFocus℠ and MGagement℠, equipping Providers with a comprehensive platform-based solution that simplifies the end-to-end patient financial experience.

In tandem with the acquisition, Firstsource plans to consolidate its Healthcare Provider brands MedAssist and PatientMatters, under its enterprise umbrella. The move reflects the unified value proposition offered across all Firstsource solutions and services and reinforces the company’s brand as a global BPM leader

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