Biznextindia : Indian software services company Zensar Technologies has signed a four year, multi-million-dollar contract with the City of San Diego for Workplace and Enterprise Compute Manage IT Services. The contract has the option of extension of two additional two-year terms with the total not to exceed the value of $122 million.
The new scope of agreement for Enterprise Compute (EC) Services will provide support for over 1,000 city servers and associated storage and software that host over 300 city application systems. New public cloud support that will provide many new services such as improved technology that supports departmental customer call centers, disaster recovery capabilities, and data storage, with improved capability to host new applications quickly and securely
The new agreement for workplace services (WP) will provide Service Desk Services to provide a central contact point for all IT services for nearly 5,000 service desk calls each month, end user device support for over 18,000 desktops, laptops, and printers, enhanced Mobile device support for about 6,000 city-owned devices and employee-owned devices that have been critical during the pandemic.
“We are delighted the City of San Diego has selected Zensar as its provider for Enterprise Compute Services and Workplace Services. Zensar firmly believes that technology should primarily serve human needs, and has invested in bringing together the human experience, engineering, data and cloud to deliver solutions which power smart cities and high-velocity enterprises. We are proud of our continuing partnership with one of the most forward-looking cities in America” said Ajay S. Bhutoria, CEO and Managing Director of Zensar.