Biznextindia : Subex, a leading telecom analytics solutions provider on Wednesday announced a five-year expansion of coverage of their partnership with Jawwal, the foremost mobile network operator in Palestine, to provide an upgrade with the latest versions of ROC Revenue Assurance and ROC Fraud Management. As a partner of Subex since 2014, Jawwal extended the engagement to an additional five years, which will enable them to cover their recently launched digital services and will help them reduce revenue leakages.
As Jawwal continues to establish its presence in the digital services market, the CSP aims to build new revenue streams and reduce risks from fraudulent practices, while delivering a consistently high quality of service to their customers. Using Subex’s revenue assurance and fraud management solutions, Jawwal will transform itself into a holistic digital service provider by using insights into their business/ operations support systems (B/OSS) and avail a comprehensive coverage against traditional and new-age frauds. As part of the new deal, the expanded scope will cover Jawwal’s existing offerings, as well as new ones through controls for Digital Service Assurance, Mobile Money, Rating Assurance, Number Portability and Revenue Recognition. This will allow the CSP to offer its customers with the profitable digital offerings, while ensuring a positive experience.