Mumbai : Private sector bank RBL Bank has appointed Pankaj Sharma as Chief Operations Officer. Pankaj will oversee RBL Bank’s operations and corporate services function. He will be responsible for building robust, scalable and future ready operational systems and processes for the bank and would be reporting to R. Gurumurthy, Head – Risk & Governance at the Bank. A seasoned banker, Pankaj brings vast experience spanning over two decades. He joins RBL Bank from Axis Bank, where he was heading the
Retail Operations while running Process Quality, Change Management and lean Six Sigma initiatives across the bank. Pankaj has also spearheaded the ATM Channel, Phone Banking and Branch Automation & Digital Initiatives at Axis Bank. He previously held a number of executive positions with GE Countrywide, ICICI Bank and ICICI Prudential Life Insurance Co.
Pankaj is a Certified Master Black Belt and holds MBA from Symbiosis, Pune and Bachelor’s Degree in Business Studies from University of Delhi.