HCL Technologies bags IT services contract from Avon

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LONDON: Leading direct selling company of beauty products Avon Products, Inc. (NYSE: AVP) has appointed HCL Technologies as its digital infrastructure services partner. As per the agreement, HCL will help Avon to overhaul its IT infrastructure services and support systems for improving the quality, scope, and efficiency of Avon’s service-management activities, including its data centres, network, security, and end-user computing services as well as its service desk.HCL will implement state-of-the-art service-management toolsto help make Avon’s infrastructure services more efficient, effective, and agile.

The partnership also enables Avon to realise cost savings, enabling the business to fund new digital investments, improve service levels,and add capabilities for Avon’s millions of Representatives across the world.

“This is a significant move forward in our ‘Open Up Avon’ strategy, through which we are resetting and digitizing the Avon business to fuel future growth. We look forward to seeing the positive change that HCL will drive for our business as we identify new ways of working, enhance speed and agility, and inject new capabilities within our digital initiatives” Benedetto Conversano, Avon Senior Vice President, Chief Digital and Information Technology Officer, said.

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