TCS and Singapore Airlines Launch New Solution for the Airline Industry to Digitally Transform Ground Operations

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MUMBAI : India’s top IT fiem Tata Consultancy Services  (TCS) and Singapore Airlines (SIA),the world’s most awarded airline, announced the launch of the Intelligent Airline Operations (lAO)Solution, a first-of-its-kind operations management solution that will digitally transform airlines’ ground services and operations control.

Co-created by TCS and SIA, this solution for the airline industry expands the long-standing strategic partnership between the two organizations. It combines TCS’ and SIA’s airline industry and digital thought leadership to deliver a best in class Operations Management solution.

The lAO Solution provides operations controllers and airport management staff with real time, on the go views of their passengers and operations. This view will enable them to make informed decisions while simultaneously providing enriched services to customers. During disruption scenarios, such as flight delays, misconnections and cancellations, the solution will help airlines mitigate the compounding effects of the disruption, and quickly recover at scale.

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